What is Salesforce Agentforce?
Agentforce is Salesforce’s groundbreaking AI-powered platform that enables businesses to create and deploy autonomous agents across various functions. These intelligent agents can handle complex tasks, engage with customers, and make data-driven decisions, all while seamlessly integrating with your existing Salesforce ecosystem. Key Features:
AI-powered autonomous agents
Streamlines decisions with AI-driven task automation.
Impact: 50% task automation, boosting productivity and innovation.
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Seamless integration with Salesforce
Easily integrates with Salesforce to centralize data and processes.
Impact: 30% faster decision-making through consolidated insights.
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Customizable for various business functions
Adaptable to meet diverse operational and strategic needs.
Impact: 35% scalability boost, meeting unique needs.
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Enhanced customer engagement
Builds stronger connections with personalized interactions.
Impact: 25% boost in customer satisfaction with tailored solutions.
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Improved operational efficiency
Optimizes workflows, reducing costs and boosting productivity.
Impact: 30% reduction in operational costs.
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24/7 Availability
Ensures uninterrupted service and support anytime, anywhere.
Impact: 40% boost in global support satisfaction, ensuring consistency.
read moreOur Agentforce services
Strategy & Assessment
- Current State Analysis: Review your existing Salesforce environment to identify gaps and opportunities.
- Agentforce Workshop: Identify, prioritize, and pilot Agentforce use cases while defining an implementation roadmap.
- Use Case Prioritization: Pinpoint the most impactful areas where Agentforce can drive measurable ROI.
Implementation & Integration
- Seamless Deployment: Integrate Agentforce within your Salesforce org, ensuring minimal downtime and disruption.
- Turnkey & Customized AI Solutions: Optimize and deploy standard Salesforce AI features while implementing tailored AI enhancements.
- Data & AI Training: Train Einstein bots and voice assistants on your specific data sets to improve accuracy and relevance.
Optimization & Enhancement
- Performance Monitoring & Tuning : Track key metrics (AHT, FCR, CSAT) and continuously refine AI models based on insights.
- Advanced AI Capabilities: Leverage High Accuracy RAG, Fine-Tuning, BYOM, and BYOLLM to optimize AI solutions for complex needs.
- Innovation & Upgrades: Stay ahead with the latest Salesforce and AI advancements for continuous improvement.
Managed Services & Support
- Dedicated Support Team: Access round-the-clock assistance from our Salesforce-certified experts.
- Proactive Maintenance: Receive regular health checks, updates, and security monitoring to ensure peak performance.
- Knowledge Transfer & Training: Empower your internal teams with the tools and training they need to leverage Agentforce effectively.
Maximize Agentforce ROI with the Power of Salesforce Data Readiness
Clean, enrich, and unify your data with V2 Solutions for seamless Agentforce readiness.
The V2 Advantage
Why choose V2Solutions for your Agentforce journey?
At V2Solutions, we provide a tailored, results-oriented approach, leveraging deep expertise and state-of-the-art AI technology. Our services are crafted for seamless integration, driving measurable business outcomes such as enhanced operational efficiency, superior customer engagement, and a significant boost in ROI. By combining cutting-edge AI agents with expert human oversight, we ensure optimal performance and consistent quality. With a proven history of success and a strong commitment to continuous improvement and dedicated support, V2Solutions delivers scalable, future-ready solutions that are perfectly aligned with your business goals.
- 125+ Einstein Bot Implementations
- 98% Customer Satisfaction Rate
- 40% Average Increase in Customer Engagement
- 30% Reduction in Operational Costs
- 25+ Industries Served
- Salesforce Platinum Consulting Partner
Ready to Get Started?
Let’s Transform Your Customer Engagement Together
Take the first step toward a more intelligent, efficient, and customer-centric Salesforce environment. Our certified consultants are here to discuss your needs, outline opportunities, and craft a custom Agentforce solution.
Our Agents
Leverage a flexible ecosystem of AI-driven and human-guided agents, each designed
to address specific customer, operational, and departmental needs:
Service Agent
Handle common inquiries, troubleshoot issues, and guide customers to self-service options.
Read MoreSales Agent
Qualify leads, recommend products, and assist with guided selling—boosting pipeline velocity and conversions.
Read MoreMarketing & Campaign Agent
Execute campaigns, nurture leads with personalized messaging, and provide real-time engagement metrics.
Read MoreOrder Management Agent
Streamline order entry, status updates, returns, and refunds for effortless transaction management.
Read MoreKnowledge & Insights Agent
Surface relevant articles, FAQs, and insights to internal teams, enabling quicker resolutions and data-driven decisions.
Read MoreFinancial Advisory Agent
Deliver tailored advice, manage accounts, and assist with payments for a seamless financial journey.
Read MoreFAQ
Agentforce uses advanced AI to create autonomous agents that can handle complex tasks, make decisions, and learn from interactions, going far beyond simple chatbot functionalities.
Implementation timelines vary based on complexity and scope. Typical deployments range from 4-12 weeks, with phased rollouts and iterative enhancements to ensure success.
Data Readiness
- Identify current Data Stage, Data Cleanup and Enrichment need for preparing the Agentforce journey
- Define Data Strategy
- Identify Data sources
Outcome
- Data Health Assessment Report
Data Cleanup
- Clean up Inaccurate or Outdated Data
- Run Data Deduplication - detect and merge duplicate records.
- Deploy Data Enrichment by appending industry details, firmographics, or demographic information
Outcome
- Cleaned & Enriched Data
Data Engineering
- Assess data quality, completeness, and governanceBuild full capabilities of Data
- Cloud, from data integration and data visualization
Outcome
- Unified Data Cloud Infrastructure
Let’s work together
V2Force is a trusted Salesforce Partner, delivering excellence and creating pathbreaking Customer Satisfaction records for over a decade. We can join you at any phase of your Salesforce journey and help you realize your goals.