Manufacturing, Energy & Utilities
Optimize processes,
elevate customer experience
Elevate Business Results with Salesforce
V2 Benefits
Would you like streamline your operation and take your customer experience a new level?
Elevate your business performance with V2’s Salesforce expertise, revitalizing your customer experiences to new heights in the manufacturing, utilities, and energies vertical. We optimize internal processes, enhancing operational efficiency while empowering sales teams for greater effectiveness. With seamless customer interaction, enhanced collaboration and transparency, and better visibility, we craft a path for lasting loyalty. Our commitment to transparency fosters trust and guides informed decision-making. Achieve success with clarity and unity through innovation and alignment.
Key Benefits
Improved data insights for sales representatives
Choosing Accurate customer preferences
Real-time visibility of Sales performance
Centralized view of the product structure
Precise decision making from a single source of truth
Success Stories
Our offerings
Account-Based Forecasting
Analyze sales performance and demand at the account level, providing sales reps insight into account performance through accounts insights.
Centralized Access to Data
Establish accurate forecast and delivery commitments by providing visibility into committed volumes and prices.
Unified Account and Order Management
Integrating customer account information and order data onto a single platform, facilitating streamlined processes, improved visibility, and enhanced customer satisfaction throughout the order lifecycle.
Service Cloud Integration
Provide a seamless support experience to customers by delivering timely and accurate information.
Omni channel support
Centralizing customer interactions across various channels, including email, chat, social media, and phone, ensuring a seamless and unified customer experience.
Insights and Dashboards
Provides analytical capabilities to make decisions from a single source of truth.
Where we can help you
Transform your digital presence with our comprehensive experience design and strategy solutions. From conceptualization to execution, we meticulously craft user-centric experiences that align with your brand identity and objectives. By integrating innovative design principles and strategic insights, we elevate engagement, foster customer loyalty, and drive business growth.
Enhancing Customer Experience to Create New Business Avenues
Challenges
- Limitations in Leveraging customer data integration
- streamline collaboration between manufacturing teams, partners and seamless information sharing
- Limited visibility in manufacturing data
Solutions
- Data Integration Tools: Employ data integration tools to connect and synchronize customer data from different systems and applications, ensuring consistency and accuracy across all customer touchpoints.
- Collaboration Platforms and document management systems: Implement collaboration platforms to facilitate communication and information sharing among manufacturing teams, partners, and suppliers, along with seamless document management systems.
- Implement Business Intelligence (BI) Tools: Utilizing BI tools to visualize manufacturing data and gain insights into key metrics such as production output, inventory levels, and supply chain performance.
Our Differentiators
Certified proficiency
Our team of Salesforce experts have gained expertise by successfully completing certifications like Salesforce consultant for Administration, Sales cloud, Service cloud, Marketing cloud and Experience cloud to deliver streamlined solutions to the industry requirements.
Read MoreAccelerators’ Toolbox
We leverage Salesforce accelerators such as Recommendation GPT to enhance and personalize the experience for your clients, delivering accelerated and streamlined solutions.
Read MoreV2Force’s Industry Insights
We have developed an in-depth understanding of the challenges encountered by manufacturing, energy and utilities vertical and specialize in designing customized solutions tailored to address the unique requirements of every product chain.
Read MoreAppExchange Reviews
Survey Response
Project Review
Product Area
Sales cloud, Service cloud, Customer 360 Platform
Industry
Professional services
Project Length (months)
6
Country
United States
March 14, 2024 Salesforce Verified During an implementation, there is doing the work and there is understanding what one is trying to achieve. The best part of working with team was the time they took to 1st understand the business objectives and provide recommendation along with options provided prior us embarking on the Salesforce implementation journey. Very pleased with thought leadership and proactive approach, the best part has been how they have embraced the business objective.
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Salesforce Verified 
1 Like – Comment- Report AbuseWhy V2Force
Choosing V2force for Salesforce services for manufacturing firms, energy and utilities suppliers ensures a tailored approach focused on enhancing customer experiences.
With a deep understanding of the manufacturing industry, v2force employs solutions such as comprehensive CRM integration, personalized recommendation engines, and streamlined collaboration platforms. By leveraging these tools, v2force enables manufacturing businesses to gain insights into customer preferences, resolve issues efficiently, and foster loyalty through personalized interactions. With v2force, manufacturers can transform their customer experiences, driving growth and competitiveness in the market.
- Streamlined Supply chain management
- Real-time data tracking and optimization
- Robust CRM support
- Comprehensive Analytics and Business intelligence
- Scalability and Flexibility
Let’s work together
V2Force is a trusted Salesforce Partner, delivering excellence and creating pathbreaking Customer Satisfaction records for over a decade. We can join you at any phase of your Salesforce journey and help you realize your goals.