Sales Cloud
Supercharge
Sales with
AI, Data, and Automation
Empowering your sales teams to close deals faster and smarter with
AI-driven insights, seamless automation, and intelligent selling.
In today’s competitive landscape, sales teams need more than just a CRM—they need intelligence, automation, and actionable insights to drive revenue. Salesforce Sales Cloud, infused with AI and data-driven strategies, helps businesses optimize their sales processes, streamline pipeline management, and enhance customer relationships.
At V2Force, we go beyond traditional CRM implementations. We leverage AI-powered analytics, predictive forecasting, and automation to transform your sales operations. Our expertise ensures that mid-market and large enterprises maximize the full potential of Sales Cloud, turning data into actionable revenue-driving insights.
increase in deal closure rates with AI-powered forecasting
automated workflows improving sales efficiency
faster lead-to-close cycle with intelligent automation
CSAT in case resolution rates with AI
successful salesforce engagements worldwide
Our Service Cloud Offerings
Service Cloud
Revolutionize customer support with AI-driven case management, omnichannel engagement, and self-service options. Turn every interaction into an opportunity to delight your customers.
- Omnichannel support integration
- AI-powered case routing and resolution
- Automated workflows for enhanced productivity
Field Service Lightening
Optimize field operations with smart scheduling, real-time tracking, and AI-powered automation. Reduce downtime, lower costs, and enhance on-site service efficiency.
- AI-driven scheduling and optimization
- Mobile workforce enablement
- Asset and inventory management
Salesforce Voice
Elevate voice support with AI-driven virtual assistants, speech analytics, and intelligent IVR systems. Turn every call into a seamless, data-driven experience.
- Intelligent IVR systems
- AI-driven virtual assistants
- Speech analytics for deeper insights
Customer Portal
Empower customers with personalized self-service portals, AI-powered chatbots, and instant support. Reduce service volume while improving satisfaction.
- AI-powered chatbots and virtual assistants
- Seamless integration with Service Cloud
- Knowledge base management
Data + AI
Unlock the power of predictive analytics and intelligent automation. Anticipate customer needs, identify trends, and resolve issues before they escalate.
- Predictive analytics for proactive support
- Intent-based case resolution
- AI-driven recommendations
Our Sales Cloud Offerings
Sales Cloud
Empower your sales teams with a 360° customer view, AI-driven lead scoring, and automation to close deals faster.
- AI-powered lead scoring & prioritization
- Automated opportunity tracking & pipeline management
- Customizable sales processes for scalable growth
Revenue Intelligence & Forecasting
Leverage AI-powered analytics for accurate revenue predictions and proactive sales strategies.
- Predictive forecasting to drive better decision-making
- AI-driven insights into deal health & risk assessment
- Intelligent revenue tracking
Advanced Sales Process Optimization
Streamline workflows and eliminate bottlenecks for a seamless sales experience.
- Custom AI-enhanced sales cadences
- Intelligent territory and quota management
- Automated approval processes and compliance checks
Intelligent Sales Engagement
Personalize every customer interaction and enhance engagement with AI-driven insights.
- AI-enhanced email and activity capture
- Sentiment analysis for customer communications
- Cross-channel engagement tracking and optimization
AI + Data-Driven Sales Acceleration
Supercharge your sales process with predictive insights, intelligent automation, and real-time data analytics.
- AI-powered next-best-action recommendations
- Sales performance analytics & reporting
- Automated follow-ups & pipeline tracking
AgentForce – AI & Data-Driven Sales Optimization
At V2Force, we take Sales Cloud to the next level with our proprietary AgentForce framework, bringing AI, automation, and predictive analytics to sales teams.
AI-Driven Lead Scoring & Prioritization
- Identify high-value opportunities with real-time predictive insights
- Automatically route leads to the best-suited sales reps
- AI-powered deal risk analysis to minimize churn
Automated Sales Workflows & Smart Recommendations
- AI-triggered next-best actions for better engagement
- Intelligent reminders & automated follow-ups
- Load-balancing algorithms to optimize sales team productivity
Real-Time Sales Performance Insights
- Track KPIs with AI-driven dashboards
- Gain deep insights into sales team efficiency
- Identify bottlenecks & optimize sales processes
Salesforce
The foundation of modern customer service, Service Cloud centralizes case management, customer interactions, and omnichannel support into a seamless, scalable platform. With automation and deep integrations, businesses can ensure consistent, high-quality service across every touchpoint.
Data
Service Cloud turns every interaction into actionable intelligence, allowing businesses to anticipate customer needs, identify trends, and optimize workflows. With predictive analytics and automation, organizations can deliver faster resolutions, proactive support, and enhanced customer satisfaction.
AI
AI is reshaping customer service, and Service Cloud integrates intelligent automation to streamline workflows, reduce response times, and boost agent efficiency. Features like AI-driven case routing, virtual assistants, and predictive recommendations enable faster, more personalized support while maintaining a human-centric experience.
Our Impact: Driving Sales Success with AI & Data
Smart Opportunity Scoring
Leverage AI-driven win probability to prioritize high-value deals and maximize conversions.
AI-powered sales acceleration
Transform sales teams with intelligent automation, optimizing efficiency and revenue impact.
Data-driven revenue growth
Gain real-time insights to drive smarter decisions and unlock sustainable business growth.
Predictive forecasting
Improve pipeline visibility and accuracy with AI-powered forecasting for confident revenue planning.
Seamless customer engagement
Empower sales teams with a unified 360° customer view for personalized, data-driven interactions.
Sales efficiency at scale
Automate and streamline sales processes to accelerate deal closures and drive operational excellence.
V2Force Salesforce Customer
we've seen a 45% increase in qualified opportunities and a 30% boost in revenue within the first quarter.
Customer Story
Intelligent Communication Transformation: Maximizing Customer Experience with AgentForce, Amazon Connect and Mobile Connect
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Let’s work together
V2Force is a trusted Salesforce Partner, delivering excellence and creating pathbreaking Customer Satisfaction records for over a decade. We can join you at any phase of your Salesforce journey and help you realize your goals.